Privacy policy

Last Updated: July 21, 2026

At MI Casa Furniture, protecting your privacy and maintaining your trust are important to us.

This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, browse our furniture collections, place an order, or communicate with our team.

By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.


1. Information We Collect

We collect information that helps us provide a secure, convenient, and personalized shopping experience.

Information You Provide

We may collect personal information when you:

  • Purchase furniture from our website
  • Create an account
  • Subscribe to our emails
  • Contact customer support
  • Participate in promotions or surveys

The information we may collect includes:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Order information
  • Payment-related information
  • Customer service communications

Information Collected Automatically

When you browse our website, certain information may be collected automatically through cookies and similar technologies.

This information may include:

  • IP address
  • Device information
  • Browser type
  • Operating system
  • Pages visited
  • Website interaction data
  • Shopping preferences and browsing activity

This information helps us improve website performance and provide a better shopping experience.


2. How We Use Your Information

MI Casa Furniture uses collected information for the following purposes:

Order Processing & Delivery

We use your information to:

  • Process payments
  • Confirm and manage orders
  • Arrange furniture delivery
  • Provide shipping updates
  • Handle returns, exchanges, and customer requests

Customer Experience Improvement

Your information helps us:

  • Improve website functionality
  • Understand customer preferences
  • Develop better products and services
  • Provide a more personalized shopping experience

Communication

With your permission, we may contact you regarding:

  • Order confirmations
  • Delivery updates
  • Product information
  • New furniture collections
  • Promotions and special offers

You may unsubscribe from promotional emails at any time.


Security & Fraud Prevention

We may use collected information to:

  • Verify transactions
  • Prevent fraudulent activity
  • Protect our website and customers
  • Maintain secure shopping operations

3. Data Protection & Security

We take reasonable steps to protect your personal information.

Secure Payment Processing

Payment transactions are processed through trusted payment providers using secure encryption technology.

MI Casa Furniture does not store complete credit card numbers or sensitive payment details on our own servers after payment processing.


Information Protection

Personal information is stored through secure systems and may only be accessed by authorized personnel and service providers who require the information to operate our business.

We require these parties to maintain confidentiality and protect customer information.


4. Sharing of Personal Information

MI Casa Furniture does not sell, rent, or trade your personal information for independent third-party marketing purposes.

We may share necessary information with trusted partners who help us operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting services
  • Analytics providers
  • Customer support platforms

These companies only receive information needed to perform their services.


Advertising & Marketing Partners

We may use third-party technologies such as cookies, pixels, and analytics tools to understand customer behavior and improve advertising experiences.

These partners may collect information about your activity across websites over time.

Our service providers may include:

Meta (Facebook / Instagram)
https://www.facebook.com/privacy/policy

Google
https://policies.google.com/privacy

Information collected by these providers is handled according to their own privacy policies.

You may manage advertising preferences through your browser settings or the privacy controls provided by these platforms.


5. Cookies Policy

MI Casa Furniture uses cookies and similar technologies to improve website functionality and customer experience.

Cookies are small data files stored on your device that help websites remember information about your visit.

We may use cookies for:

Essential Cookies

Required for basic website functions, including:

  • Shopping cart features
  • Checkout processes
  • Account functionality

Analytics Cookies

Used to understand:

  • Website traffic
  • Customer interactions
  • Website performance

Marketing Cookies

Used to:

  • Measure advertising effectiveness
  • Provide relevant product recommendations
  • Improve marketing communications

For information about Shopify cookies, please visit:

https://www.shopify.com/legal/cookies

You can disable cookies through your browser settings, although some website features may not work properly.


6. Third-Party Websites

Our website may contain links to third-party websites or services.

These websites operate independently and have their own privacy practices.

MI Casa Furniture is not responsible for:

  • Third-party website content
  • Privacy policies
  • Security practices

We recommend reviewing the privacy policies of any external websites before providing personal information.


7. California Privacy Rights (CalOPPA)

MI Casa Furniture complies with applicable California privacy requirements.

California residents may have certain rights regarding their personal information, including:

  • Requesting access to personal information collected
  • Requesting correction of inaccurate information
  • Requesting deletion of personal information where applicable
  • Understanding how personal information is used

To submit a privacy request, please contact us using the information below.


Do Not Track Preferences

Where applicable, MI Casa Furniture recognizes privacy preference signals sent through supported browser technologies.

You may also adjust tracking and cookie preferences through your browser settings.


8. Children’s Privacy

MI Casa Furniture does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information through our website, please contact us.

We will take appropriate steps to review and remove such information when necessary.


9. Data Security Events

In the unlikely event of a security incident involving personal information, MI Casa Furniture will take appropriate measures, including:

  • Investigating the situation
  • Taking steps to protect customer information
  • Providing notifications when required by applicable laws

10. Email Communications Compliance

We collect email addresses to provide:

  • Order confirmations
  • Shipping updates
  • Customer service responses

With your consent, we may also send promotional emails about:

  • New furniture arrivals
  • Seasonal collections
  • Special offers

Our email communications follow applicable requirements:

  • Sender information will be clearly identified
  • Promotional messages will be recognizable
  • Unsubscribe options will always be available

We process unsubscribe requests promptly.


11. Changes to This Privacy Policy

MI Casa Furniture may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

Any updates will be posted on this page with the revised date.

We encourage customers to review this policy regularly.


12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

MI Casa Furniture

3247 E Ventura Ave
Fresno, California, 93702-3243
United States

Email: support@micasafurniture.com

Phone: (559) 266-6522


MI Casa Furniture
Creating comfortable homes through thoughtfully designed furniture and trusted service.